Terms & Conditions

General

No suspension on memberships.

Socks are compulsory.

All advanced classes are by invitation only.

Credit Card payment through MINDBODY will be surcharged for 2.2% (subject to change, please refer to Ezidebit’s and MINDBODY’s T&C).

Credit Card payment through EFTPOS machine will be surcharged for 2.2%.

Booking

You can only book classes two weeks in advance.

Cancellation

A 6 hour cancellation policy applies for classes after 9am. A charge of $10 will apply if you cancel within 6 hours of your class.

Classes must be cancelled before 9pm the day prior for early morning classes (6am/7am). A charge of $10 will apply if you cancel after 9pm.

All 1:1 and 2:1 appointments have a 24 hour cancellation policy.

No Shows

A fee of $20 will be charged (at our discretion) for failure not to attend the booked class.

New Clients

If you have not participated in Pilates Reformer you must attend a one on one session with an instructor or physiotherapist before attending any classes. It is recommended for beginners to attend Reformer Foundations classes initially until they are confident with their technique and participating in classes.