Terms & Conditions

General

No suspension on memberships

Complimentary classes/passes cannot be waitlisted

Nonslip socks are required and available for purchase

Credit Card payment through MINDBODY will be surcharged for 2.2% (subject to change, please refer to Ezidebit’s and MINDBODY’s T&C).

Credit Card payment through EFTPOS machine will be surcharged for 2.2%.

Booking

You can book classes two weeks in advance.

Cancellation timeframe

Please give us 8 hours’ advance notice if you cannot attend the pre-booked class so that we can release your booking to waitlisted students. For early morning classes, cancellation must be made by 9pm the night before.

All 1:1 and 2:1 appointments have a 24 hour cancellation policy.

Late Cancellations and No Shows

If you do not attend the class without canceling (no show) or do not cancel within the specified timeframe (late cancel) a concession class will be deducted from your pass in lieu of attendance.

Additionally, 3 or more cumulative late cancellations and / or no-shows in any calendar month will result in:

- your booking privileges being revoked for 1 week for the first occurrence; thereafter, advance booking will not be allowed
for two weeks

- your class attendance during this period will be restricted to in-person standby, subject to space availability

New Clients

Please be at the studio 5 minutes before class start time.

Inform your instructor about any injuries or special conditions you may have. This will help the instructor know how to adjust you or show you modified exercises if necessary.